If you cannot find a solution to your problem, please email email@example.com
FREQUENTLY ASKED QUESTIONS
Can I add an SD card to my child’s Storyteller, in order to increase its storage capacity ? Unfortunately this isn’t an option – yet. We’re currently working on a better way to increase storage! In the meantime, you can switch story packs via the Luniistore.
Please contact our after-sales service, we will be happy to help: firstname.lastname@example.org
How long are the stories?
How long does the battery last? A new fully charged battery allows 10 consecutive hours of listening.
Do children have to use headphones to listen to stories?
Headphones aren’t necessary, the Storyteller is equipped with speakers.
Are stories free? If not, how much do they cost? How many stories are there in a pack? Stories on the Luniistore are available for purchase. Each album contains several stories: 6, 12, 18, 24 or 48.
Payments on the Luniistore will be available in Dollars starting from December 14th.
Can I buy Luniistore gift certificates?
Gift certificates for the Luniistore are not yet available – but they will be very soon! In the meantime, you can buy new stories for someone by buying packs from their account.
I own more than three Storytellers, what should I do?